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Volunteer Income Tax Assistance

UPDATE: As of 3/20/2023, all available VITA appointment slots have been filled for this tax season. If you still need tax assistance, please consider filing through the FSA program, or with which offers a virtual VITA option. See below for details. 


Free Income Tax Assistance Programs

United Way offers two in-person options for our FREE tax preparation programs: Volunteer assisted or Self-service. Income limits apply. Language support available for Spanish speakers.


Volunteer Income Tax Assistance (VITA) – Let one of our IRS-certified volunteers prepare your taxes for you. VITA provides free basic income tax preparation services with electronic filing. Available for those who made $55,000 or less in 2022. 


Facilitated Self Assistance (FSA) – Do you feel confident in preparing and filing your own taxes? FSA provides taxpayers access to a workspace, computer, and easy-to-use tax preparation software (TurboTax). The onsite facilitator pays the fees for your filing. Available for those who made $75,000 or less in 2022. 


When: February 7 – April 13, 2023. By appointment only. No drop-ins.

  • Tuesdays – 8:45am – 11:00am (Spanish interpretation available)
  • Wednesdays – 1:45pm – 5:00pm
  • Thursdays – 3:45pm – 7:00pm (Spanish interpretation available)

Where: Teresa McCormick Center, 2600 S. Pacific Hwy, Medford, OR 97501

Enter the Harry & David campus at that entrance. Drive over the railroad tracks. Look for two large white tents to the left and follow the TMAC signs around the building.

To schedule your VITA or FSA appointment:

  1. Click the appropriate link to the left.
  2. Select language English or Spanish
  3. Select tax appointment (this will be in both English and Spanish)
  4. Select date and time for preferred appointment.
  5. Fill in the provided boxes name, last name, phone number, email, etc.
  6. In the “SMS appointment reminder preference” add cell phone number to receive text messages for you tax appointment.

Anuncio empezando 3/20/2023, todos los espacios para las citas de VITA se han llenado para esta temporada de impuestos. Si todavía necesita asistencia, por favor considere haciendo sus impuestos a través del programa FSA, o con que también ofrece cita virtual de VITA. Por favor vea las opciones abajo.


Programas gratuitos de asistencia con el impuesto sobre la renta

United Way del condado de Jackson ahora ofrece dos opciones gratis para preparación de impuestos: servicio asistido por voluntarios o servicio de autosuficiencia. Se aplican límites de ingresos. Alguien que habla español o interprete estará disponible.


Asistencia voluntaria para preparar impuestos (VITA) – deje que uno de nuestros voluntarios certificados por el IRS le prepare sus impuestos. VITA ofrece ayuda gratis con información básica de preparación de impuestos con preparación electrónica para individuales que califican. Disponible para aquellos que ganaron $55,000 o menos en 2022.


Preparación de impuestos de autoservicio (FSA) – Se siente confidente al preparar sus propios impuestos? FSA le da acceso a la gente presentando sus impuestos un espacio de trabajo con computadora, impresora, y software de preparación de impuestos (TurboTax). El facilitador en el sitio paga las tarifas de su presentación. Disponible para aquellos que ganaron $75,000 o menos en 2022.


Cuando: El 7 de febrero – el 13 de abril. Solo citas. No aceptamos a personas sin citas.

  • Martes – 8:45am – 11:00am (alguien que habla español o intérprete estara disponible)
  • Miércoles – 1:45pm – 5:00pm
  • Jueves – 3:45pm – 7:00pm (alguien que habla español o intérprete estara disponible)

Donde: Teresa McCormick Center, 2600 S. Pacific Hwy, Medford, OR 97501

Entre el campus de Harry and David y maneje pasando las vías del tren, busque a dos carpas blancas a la izquierda y sigua las señales que dicen TMAC atrás del edificio.

Para hacer su VITA o FSA cita:

  1. Haga clic al enlace a la izquierda.
  2. Seleccione idioma inglés o español.
  3. Seleccione cita para impuestos (Esto tendrá la opción de inglés o español)
  4. Seleccione la fecha y el tiempo preferido para su cita.
  5. En las cajas, entre su nombre, apellidó, número de teléfono y correo electrónico.
  6. En la caja que dice “SMS appointment reminder” entre su número para recibir mensajes sobre su cita para hacer sus impuestos.

Assistance for Taxpayers of Any Income

MyFreeTaxes helps people file their federal and state taxes for free, and it’s brought to you by United Way.


MyFreeTaxes is a free, safe and easy way for individuals and households of any income to file their own simple federal and state taxes online for free. It is the only free, national, online tax filing product offered by a nonprofit. MyFreeTaxes provides more forms than any other free product on the market.

MyFreeTaxes connects users to one of two self-preparation software options based on their income. In addition, for users who need more support filing their return, MyFreeTaxes can connect you to a virtual VITA service.

Start by clicking on the logo at left.

United Way fights for the financial stability
of every person in every community.

Through VITA, FSA, and MyFreeTaxes, we give people financial education and tools to build a solid foundation
that improves their lives and the lives of their children.

Volunteer Income Tax Assistance (VITA) creates access to the single most effective, efficient national anti-poverty program in existence — the earned income tax credit (EITC) for working people. And VITA volunteers make sure people get all the credits they have earned.

For millions of Americans, tax refunds and credits are essential to their financial stability and success. The single biggest cash payment that low-to moderate-income individuals or families receive is often their annual tax refund. As a result, tax time is a critical financial inflection point, that when used strategically, can positively impact a family’s financial future. This results in thriving communities where everyone has more opportunity to succeed.

Amy, a college student and single mom works hard to make ends meet for herself and her little boy. “He’s my everything – I’d do anything for him”.

When Amy had her taxes prepared at her local United Way Volunteer Income Tax Assistance (VITA) site, she learned that she qualified for the Earned Income Tax Credit (EITC). Amy says she’ll use her EITC “to pay off debt, to buy new clothing, to put food on the table…little boys grow very fast! It’s important for him to see we can reach our goals, no matter what’s in front of us.”

VITA helps millions of workers like Amy keep more of what they earn to pay for things like reliable transportation to get to work, housing, and food.

Ready to find out more about how you can help your community?